Policies
Order Processing
At That IT Girl, we take pride in giving the girls the best of the best experience with not only our
products but also our process of orders. Your order will require 5 processing days. Order
processing began 24-48 hours after your order is submitted. If you made a mistake with your
order and need to make a reasonable change, That IT Girl will try to accommodate change
request prior to the order shipping.
Shipping
Please allow 5-8 business days for your order to be shipped to you. Please allow up to 10-14
business days for processing and shipping during our big sale events. That IT Girl is not
responsible for lost, misplaced, stolen, or incorrectly delivered shipments. If your package does
not deliver and is sent back to That IT Girl, it is usually due to insufficient address information
that was entered when you placed your order. Your package will be returned and “Return to
Sender” will be stated on your tracking information. If you an IT Girl that falls into these
circumstances, you will be issued a store credit in the form of an E-Gift Card minus shipping
charge. Please use this E-Gift Card to place a new order using the correct address. We are unable
to make any changes placed on our system so please make sure all relevant information is
entered correctly when making order.
Returns
All sales are final and there are no refunds allowed on any grounds.